Implementation Services
The success of any ERP project is purely depends on the level of coordination between the Customer Team and the Implementation Team. It is essential that the Customer's organization to put in their Resource, Investment and Time on every stage of the project.
The top Management's commitment is very critical in an ERP project. More than a Technology, ERP implementation is a change management project.
Syscon's typical Implementation has the following milestones:
- Implementation Team of Syscon
- Core user team (including System Administrator)of the Customer
- Business Process Study and Hardware, Software and Internet Bandwidth Need Assessment.
- Process mapping with Syscon Cronus ERP applicaiton
- Gap analysis
- Addressing the gaps
- Master data acquisition (Like Item, Customer, Supplier, Bill of Materials and Accounts)
- Opening balances ( Item, Supplier, Customer and Accounts)
- Installation of Syscon Cronus
- Porting of Master data
- End user training
- Parallel run
- Go-Production
- Discontinue the legacy System
- Continued support with version updates
These are very simple steps, which is support by the skilled implementation team of Syscon to closely adhere the process. Over the period, Syscon has evolved water-tight implementation process to ensure that the perceived business objectives are achieved by the customer organisation.
Co Location Services - ERP on SaaS (Software as a Service) model
STPI has world class data center. STPI has ISO 9001:2000 certified. They are also in the process of getting ISO 270001, certification for 'Information Security'. Syscon in association with Software Technology Parks of India (STPI) offers co-location of servers. The services includes providing Internet bandwidth, updates of OS patches, Anti Virus updates, Database Backup & Maintenance and creation of User roles.
The SME customers with a Broadand internet can operate ERP application, just like using Yahoo mail or Gmail. In technical terms it is called as SaaS (Software as a Service).