Implementation Services
The success of the ERP project is purely depends on the level of coordination between the Customer Team and the Implementation Team. However the Customer's organization has to put in their Resource, Investment and Time on every stage of the the project. Typical Implementation has the following milestones:
- Implementation Team
- Core user team
- Business Process Study
- Process mapping with ERP product
- Gap analysis
- Addressing the gaps
- End user training
- Selection of Hardware, Networking and Internet bandwidth.
- Master data acquisition (Like Item, Customer, Supplier, Bill of Materials and Accounts)
- Porting of Master data
- Opening balances ( Item, Supplier, Customer and Accounts)
- Parallel run
- Go-Live
- Discontinue the legacy System
- Continued support with version updates
These are very simple steps, but require skilled implementation team to closely adhere the process. Over the period, Syscon has evolved water-tight implementation process to ensure that the perceived business objectives are achieved by the customer organisation.
Syscon support includes:
- Technology Consulting Services
- Detailed Business Process Study
- Microsoft Installation Services
- Onsite-Implementation support
- Remote System Administration
- Telephonic support
Co Location Services - ERP on SaaS (Software as a Service) model
STPI has world class data center. STPI has ISO 9001:2000 certified. They are also in the process of getting ISO 270001, certification for 'Information Security'. Syscon in association with Software Technology Parks of India (STPI) offers co-location of servers. The services includes providing Internet bandwidth, updates of OS patches, Anti Virus updates, Database Backup & Maintenance and creation of User roles.
The SME customers with a Broadand internet can operate ERP application, just like using Yahoo mail or Gmail. In technical terms it is called as SaaS (Software as a Service).